New Patient Access Area In Olympia Fields Promotes Convenience and Patient Satisfaction
OLYMPIA FIELDS, Illinois - The new Patient Access Area will be located on the west side of the Olympia Fields hospital at the main entrance. This bigger, brighter and more comfortable space offers easy access to the hospital and allows patients to have many services performed right inside the front doors.
Services available in this area will include appointment scheduling, preregistration, registration for services, financial counselling, and cashier. Patients will also have the ability to receive lab, x-ray and EKG testing. The new Patient Access Area will enable patients to park, walk in and take care of many of the services they need without having to wander throughout the hospital.
The opportunity for improved teamwork and patient flow supported by this "one stop shop" benefits staff and patients alike. Wait times are expected to be held to a minimum and new, updated furniture will provide comfortable seating.
- Providing convenient access to services reflects a culture that is patient-focused, results-oriented and always flexible to ensure patient satisfaction.
- The new Patient Access Area will maintain a solid balance between the patient, clinical and financial that supports a positive first impression.
The opening of the new entrance point is anticipated in August.