Patients & Visitors
As a patient you want the assurance of knowing that you and your loved ones will receive the highest quality care in a welcoming and healing environment - the kind of care that happens every hour of every day with Franciscan Health.
Our expert physicians and skilled staff serve everyone who walks in our doors with respect and compassion in our Franciscan tradition.
During Your Stay
Your safety and protection are important to us. Please press the nurse call button when you need help getting out of bed or adjusting the bed rails. Our security team provides 24-hour in-hospital and parking area patrols, employee and visitor escorts, vehicle assistance and lost/found services.
You have bedside access to direct-dial telephone services and will be given a direct extension so friends and family can stay in touch. Cellular phones may only be used in the main entrances, lobby, admitting lobby, outpatient center lobby, emergency department waiting room and cafeteria. Please turn off your cell phone in all other areas of the hospital.
You may contact the information desk to have a newspaper delivered by a hospital volunteer.
Free wireless Internet access is available to patients and guests. You may bring your own laptop computers, PDAs, or other Wi-Fi-capable devices and connect to "GuestNet" to browse websites, check email, or perform other basic Internet tasks while in our facility. As with most public networks, GuestNet is unsecured and requires you to take measures to protect your computer and personal data – please use it at your own risk.
Most Franciscan Health hospitals have a gift shop. Visit your facility to learn more.
The Health Nutrition Services department at Franciscan Health strives to exceed your expectations with well prepared food and excellent service. Our chefs and dietitians carefully developed our menu to provide the nutrition your body needs during your stay. Registered dietitians are on staff to provide counseling and answer questions. If your doctor schedules you for a test requiring a change in your diet, food selections will be modified or substituted accordingly.
We also provide cafeterias, vending machines and various light dining options at our facilities for our guests. Visit your hospital to learn more.
We believe your spiritual health is an important part of your recovery. Our hospital has a chapel and spiritual care team on site to support your spiritual and emotional needs while honoring your personal cultural and spiritual beliefs and values.
Franciscan Health is a smoke-free institution. Smoking is prohibited throughout our facility and grounds. The policy applies to patients, visitors, employees, physicians, volunteers and service representatives. Thank you for your cooperation.