As a patient you want the assurance of knowing that you and your loved ones will receive the highest quality care in a welcoming and healing environment - the kind of care that happens every hour of every day with Franciscan Health.
Our expert physicians and skilled staff serve everyone who walks in our doors with respect and compassion in our Franciscan tradition.
Our patient representatives, also called patient advocates, serve as liaisons between the patient/family and hospital, helping to assure quality of care as well as patient/family satisfaction. Patient advocates promote the healing process by working with you to make sure any issue you have is resolved in a timely manner.
In short, our patient advocates exhibit the mission and philosophy of Franciscan Health.
At Franciscan Health, we understand hospitalization may cause financial pressures. Our Financial Counseling representatives are prepared to help you interpret and understand insurance benefits as they relate to hospital charges and help make arrangements for charges not covered by insurance. Be assured our personnel are familiar with managed care payers, commercial insurance carriers, federal and state programs and financial arrangements.
If you need a patient representative to help you, please select your facility to learn more about their patient advocacy services.